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Legal - Generic Diamond Legal – Generic Diamond

Terms Of Use

The following terms and conditions of use (these “Terms of Use”) are terms of a legal agreement between you and Generic Diamond Pte. Ltd. (“Generic Diamond”) and govern the terms and conditions of your use of and access to Generic Diamond’s websites and online information.

These Terms of Use apply to the Generic Diamond website located at genericdiamond.com, and all associated sites linked to genericdiamond.com and owned by Generic Diamond, including brilliantines.com, biocarat.com, carbonille.com, cristalicine.com, diamonine.com, fertigems.com, ibufacets.com, sparklexin.com (collectively, the “Website”). By using or accessing the Website, its services, content and tools, you acknowledge that you have read, understood and agreed to be bound by these Terms of Use.

If you do not agree, please do not use the Website.

By using and accessing the Website, you hereby represent, warrant and undertake that:

(i) you have read and fully agree to the terms of these Terms of Use, our Privacy Policy, our Intellectual Property Notice and Special Disclaimer; (ii) you are at least 18 years of age and have the legal capacity to agree to, comply with and be bound by these Terms of Use; and (iii) you will comply with all applicable laws, regulations and rules in relation to your access to and use of the Website.

The Website is controlled and operated by Generic Diamond from its office within Singapore. Generic Diamond makes no representation that the materials, content and services in the Website are appropriate or available for use in other locations. Those who choose to access the Website from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

These Terms of Use is organized as follows:

1. No Healthcare Product, no Healthcare Advice
2. Content on the Website
3. Copyrights, Trademarks & Other Intellectual Property
4. Disclaimer of Warranties
5. Limitation of Liability
6. Promotions, Credits, Vouchers and other privileges and programmes
7. Link to Third Party Websites and Third Party Materials
8. User Generated Content
9. Misuse of the Website
10. Viruses, Hacking and other Offences
11. Unsolicited Ideas
12. Notification of Infringement
13. Contact Information
14. Change in Terms of Use
15. Severance
16. Purchase
17. Language
18. Privacy Policy
19. Governing Law

1. No Healthcare Product, no Healthcare Advice

THIS WEBSITE DOES NOT PROVIDE, MARKET, OFFER TO SELL OR SELL ANY HEALTHCARE PRODUCTS, NOR DOES IT PROVIDE ANY HEALTHCARE ADVICE.

ANY REFERENCE OR ANALOGY TO ANY HEALTHCARE PRODUCT(S), OR PURPORTED HEALTHCARE ADVICE, INFORMATION, SERVICES AND OTHER CONTENT PROVIDED ON AND THROUGH THIS WEBSITE ARE PROVIDED TONGUE IN CHEEK AND FOR HUMORISTIC PURPOSES ONLY AND SHOULD NEVER BE TAKEN SERIOUSLY OR BE CONSIDERED HEALTHCARE ADVICE. THE PRODUCT(S) PRESENTED ON AND THROUGH THIS WEBSITE ARE NOT MEDICINE, COSMETIC OR HEALTHCARE PRODUCT(S) AND NOT INTENDED TO TREAT, CURE OR PREVENT ANY DISEASE OR HEALTH CONDITION. THE PRODUCT(S) ARE NATURAL AND/OR LAB-GROWN DIAMONDS FOR JEWELLERY MAKING ONLY. NEVER TRY TO SWALLOW/EAT, CHEW OR SUCK DIAMONDS. IN CASE OF ACCIDENTAL INGESTION, CONTACT A DOCTOR AND SEEK PROFESSIONAL MEDICAL ASSISTANCE IMMEDIATELY.

THE INFORMATION PROVIDED ON THIS WEBSITE, INCLUDING INFORMATION RELATING TO MEDICAL AND HEALTH CONDITIONS AND TREATMENTS, IS NOT INTENDED AND SHOULD NOT BE TAKEN AS A SUBSTITUTE FOR ADVICE FROM A LICENSED PRACTICING HEALTHCARE PROFESSIONAL. YOU SHOULD NEVER USE THE PRODUCT(S), INFORMATION OR SERVICES ON THIS WEBSITE FOR DIAGNOSIS OR TREATMENT OF ANY HEALTH ISSUE. PLEASE CONTACT YOUR LICENSED PRACTICING HEALTHCARE PROFESSIONAL FOR SPECIFIC ADVICE, INFORMATION AND SERVICES REGARDING YOUR INDIVIDUAL HEALTHCARE NEEDS. BY USING THE WEBSITE, YOU CONFIRM THAT YOU UNDERSTAND IN FULL, AND IRREVOCABLY AGREE WITH ALL OF THE ABOVE. IF YOU DO NOT AGREE OR DO NOT UNDERSTAND, PLEASE DO NOT USE THE WEBSITE.

2. Content on the Website

The Website is owned and operated by Generic Diamond. All of the content featured or displayed on this Website, including but not limited to logos, icons, trade marks, slogans, text, graphics, photographs, images, moving images, videos, sound, illustrations, webcasts, podcasts, broadcasts, blogs, software and other content, (collectively “Content”) is owned by Generic Diamond, its licensors and/or its content providers. This Website, including but not limited to the general design and the Content, is protected by copyright, moral rights, trademarks and other intellectual property rights. Except as explicitly permitted by applicable copyright laws or under this Terms of Use or another agreement between you and Generic Diamond, no portion or element of this Website or its Content may be copied, reproduced in any form, modified, adapted or translated republished, performed, communicated, distributed, broadcast, or retransmitted via any means, or otherwise sold, exploited or used. This Website, its Content and all related rights shall remain the exclusive property of Generic Diamond, its licensors and/or its content providers unless otherwise expressly agreed. All such rights are reserved.

You may view, play, print and download Content found on the Website (including information on Generic Diamond products and services such as leaflets, knowledge base articles, and similar materials which are made available by Generic Diamond) , provided that you (1) do not remove any intellectual property or other proprietary notice language in all copies of such documents, (2) use such Content and information only for your personal, non-commercial informational purpose and do not copy or post such Content and information on any networked computer or broadcast, communicate, re-transmit or otherwise distribute it in any media, (3) make no modifications to any such Content or information, and (4) do not make any additional representations or warranties relating to such documents.

3. Copyrights, Trademarks and other Intellectual Property

The copyright, trade marks, registered designs and/or other intellectual property in the Website and all Content, services and products provided on this Website is and remains owned by Generic Diamond or its licensors as appropriate.

Except as may be otherwise indicated in specific documents within the Web, all trade marks, service marks, logos and trade names which appear on products of Generic Diamond, product packaging and/or on the Website, whether registered or not (the “Trade Marks”) remain the exclusive property of Generic Diamond or its licensors (as appropriate) and are protected by applicable trade mark laws and treaties. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify any of the Trade Marks in any way, including in advertising or publicity, or as a hyperlink, without Generic Diamond’s prior written consent.

For more information, please review our Intellectual Property Notice here.

4. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED HEREIN, THE WEBSITE, THE PRODUCTS, THE SERVICES AND THE CONTENT ARE PROVIDED ‘AS IS’ AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, COMPLIANCE WITH DESCRIPTION, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. THE INFORMATION ON THE WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL OR EXPERT ADVICE. GENERIC DIAMOND DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION, SERVICES AND/OR FACILITIES CONTAINED IN THE WEBSITE ARE ACCURATE, COMPLETE OR CURRENT, OR THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED OR THAT THE WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE ARE FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS. GENERIC DIAMOND DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE CONTENT (INCLUDING USER GENERATED CONTENT), INFORMATION AND MATERIALS IN THE WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE, AND ALL SUCH REPRESENTATIONS AND WARRANTIES ARE EXCLUDED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

GENERIC DIAMOND RESERVES THE RIGHT TO ADD TO, VARY, SUSPEND OR WITHDRAW THE WHOLE OR ANY PART OF THE WEBSITE AT ANY TIME WITHOUT NOTICE WITHOUT INCURRING ANY LIABILITY.

5. Limitation of Liability

GENERIC DIAMOND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR (A) ERRORS, MISTAKES OR INACCURACIES IN THE WEBSITE, THE PRODUCTS, CONTENT, USER-GENERATED CONTENT, SERVICES OR ANY OTHER INFORMATION OR MATERIAL SET OUT OR MADE AVAILABLE THROUGH THE WEBSITE, (B) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVERS USED BY GENERIC DIAMOND (WHETHER MANAGED BY GENERIC DIAMOND DIRECTLY OR BY THIRD PARTIES APPOINTED BY GENERIC DIAMOND) AND/OR ANY AND ALL PERSONAL DATA STORED THEREIN, (C) ANY PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO AND USE OF OR RELIANCE ON THE WEBSITE, OR ANY PRODUCTS, CONTENT, USER-GENERATED CONTENT, SERVICES OR ANY OTHER INFORMATION OR MATERIAL SET OUT OR MADE AVAILABLE THROUGH THE WEBSITE OR ANY LINKED THIRD PARTY WEBSITE(S), (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES PROVIDED ON THE WEBSITE AND OR LINKED THIRD PARTY WEBSITE(S), (E) ANY VIRUSES, TROJAN HORSES, WORMS, TIME-BOMBS, KEYSTROKE LOGGERS, SPYWARE, ADWARE OR ANY OTHER HARMFUL PROGRAMS OR SIMILAR COMPUTER CODE DESIGNED TO ADVERSELY AFFECT THE OPERATION OF ANY COMPUTER SOFTWARE OR HARDWARE TRANSMITTED THROUGH THE WEBSITE OR ANY LINKED THIRD PARTY WEBSITE(S) AND/OR (F) ANY ERRORS OR OMISSIONS IN THE CONTENT, USER-GENERATED CONTENT, INFORMATION OR MATERIAL SET OUT OR MADE AVAILABLE THROUGH THE WEBSITE (INCLUDING BUT NOT LIMITED TO THIRD PARTY WEBSITE(S)) OR FOR ANY LOSS OR DAMAGE OF ANY NATURE INCURRED AS A RESULT OF THE USE OF OR RELIANCE ON ANY OF THE FOREGOING.

GENERIC DIAMOND SHALL NOT BE LIABLE TO THE CUSTOMER FOR: (A) ANY INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE; (B) LOSS OF DATA OR OTHER EQUIPMENT OR PROPERTY; (C) ECONOMIC LOSS OR DAMAGE; (D) ANY LIABILITY INCURRED BY THE CUSTOMER FOR LOSS OR DAMAGE OF ANY NATURE WHATSOEVER SUFFERED BY THIRD PARTIES (INCLUDING IN EACH CASE INCIDENTAL AND PUNITIVE DAMAGES); OR (E) ANY LOSS OF ACTUAL OR ANTICIPATED PROFIT, USE, OPPORTUNITIES, INTEREST, REVENUE, ANTICIPATED SAVINGS, BUSINESS OR DAMAGE TO GOODWILL, EVEN IF GENERIC DIAMOND IS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES.

ANY PRODUCTS, CONTENT, USER-GENERATED CONTENT AND SERVICES MADE AVAILABLE OR OBTAINED THROUGH THE WEBSITE OR ANY LINKED THIRD PARTY WEBSITE IS DONE AT THE CUSTOMER’S OWN DISCRETION AND RISK AND THE CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEM OR ELECTRONIC DEVICE, OR ANY LOSS OF DATA THAT RESULTS THEREFROM.

You hereby acknowledge that the preceding paragraph shall apply to all content, products and services available on or through the Website. Because some countries do not allow limitations on implied warranties or the exclusion or limitation of certain damages, in such countries some or all of the above disclaimers or exclusions may not apply and liability will be limited to the fullest extent permitted by applicable law.

6. Promotions, Credits, Vouchers and other privileges and programmes

From time to time, Generic Diamond may run promotions, contests, surveys, privileges and other programmes, subject to additional terms and conditions which can be found on the Website and are hereby incorporated by reference into these Terms of Use.

Promotions, offers, vouchers, online store credits, contests, privileges and programmes are only valid for the time period specified by Generic Diamond. The following terms shall apply to the use of credits, vouchers, coupons and codes (“Promo Codes”). Each Promo Code is only eligible for a single use and redemption and is only valid for the time period specified by Generic Diamond. Use of any Promo Code must be stated before checkout as this cannot be claimed or applied after an order has been submitted. No retroactive use of the Promo Code is permitted. Promo Codes cannot be used in conjunction with any other promotion, voucher, coupon, code or offer, unless otherwise stated. Promo Codes cannot be exchanged for cash. Resale, transfer and sharing of Promo Codes are strictly prohibited. No reproduction, alteration, adaptation, tampering, distribution, publication, broadcast or other communication or dissemination of Promo Codes is allowed. Promo Codes are non-replaceable if lost, stolen, destroyed, duplicated, tampered with or otherwise misappropriated or fraudulently used.

Generic Diamond reserves the right to verify the validity of any Promo Code and to declare null and void, any Promo Code which in our opinion has been stolen, duplicated, tampered with, or which is suspected to have been misappropriated or fraudulently obtained or used.

Generic Diamond reserves the right to vary or impose such other terms and conditions as we deem appropriate from time to time by posting the varied terms and conditions on the Website or through email or other forms of notification that we deem appropriate.

Generic Diamond’s decision on all matters relating to promotions, discounts, Promo Codes and other privileges is final and binding. Generic Diamond reserves the right to discontinue any promotion, discount, Promo Code programme, contest, privileges or programme at any time without notice or liability.

7. Link to Third Party and Third Party Materials

Links to Third Party Websites:

For your convenience and to improve the usage of the Website, links to websites that are owned and controlled by third parties may be provided from time to time. These links take you outside Generic Diamond’s service and off the Website and are beyond Generic Diamond’s control. This includes links to partners that may use the Trade Marks as part of a co-branding agreement. The websites you can link to have their own separate terms and conditions as well as a privacy policy. Generic Diamond is not responsible and cannot be held liable for the products, services, content and activities of these websites, and any damage or loss that you may incur from these websites. You therefore visit/access these websites entirely at your own risk and agree that any arrangement made between you and a third party named on or linked to from these pages is at your sole risk and responsibility. You hereby irrevocably waive any claim against us with respect to your use or activities on or through these linked third party websites.

Please note that these other websites may send their own cookies to users, collect data or solicit personal data, and you are therefore advised to check the terms of use and/or privacy policies on those websites prior to using them.

Third Party Materials and Offerings:

For your convenience and your interest, third party material, vouchers, coupons, or promotions (“Third Party Offerings”) may be provided from time to time by Generic Diamond to you. Generic Diamond is not responsible or liable for the content, functions, features, completeness, accuracy, legality, appropriateness or any other aspect of such Third Party Offerings and makes no guarantee, warranty or representation about such Third Party Offerings, including the standard or quality of any product(s) or service(s) sold through such Third Party Offerings. Generic Diamond has no control over such Third Party Offerings and any Third Party Offerings provided should not be regarded as an endorsement or recommendation by Generic Diamond. Generic Diamond shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with any Third Party Offerings, and all such liability arising out of or in connection thereto is excluded to the maximum extent permitted by law.

8. User Generated Content

All opinions, remarks, comments, reviews, artwork, graphics, photographs, links, questions, suggestions, information, videos and other materials that you or other users of the Website post to the Website or transmit using the Website (“User Generated Content”) will be deemed non-confidential and non-proprietary.

You hereby grant, and warrant that you have a right to grant, to Generic Diamond a non-exclusive, irrevocable, perpetual, worldwide, transferable royalty-free right to use, copy, reproduce, adapt, distribute, publish and disclose to third parties your User Generated Content for any purpose, in any medium and throughout the world for any purpose (commercial, advertising, or otherwise), including the right to translate, display, reproduce, modify, create derivative works, sub-license, distribute, assign and commercialize without any payment due to you.

You acknowledge and agree that Generic Diamond only acts as a passive conduit for the distribution of the User Generated Content and is not responsible or liable to you or to any third party for the content, completeness or accuracy of the User Generated Content. Generic Diamond does not continuously monitor User Generated Content published by you or other users, nor shall Generic Diamond be under an obligation to do so. Without limit to the generality of the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Generated Content do not necessarily represent those of Generic Diamond. Any use or reliance by you of the User Generated Content is entirely at your own risk. You represent that any User Generated Content posted or transmitted by you is original to you and does not copy the work of any third party or otherwise infringe any third party intellectual property rights, rights of privacy or moral rights and does not contain any false, misleading, defamatory, libellous, discriminating, disparaging, obscene or other offensive or objectionable statements. Furthermore, you represent that you have the capacity to grant the licence as stipulated in this Section 7. You agree to indemnify and keep Generic Diamond and its related companies indemnified against all costs, expenses, damages, losses and liabilities incurred or suffered by Generic Diamond related to any User Generated Content posted or transmitted by you or your other use of the Website.

Generic Diamond reserves the right at its sole discretion to block, remove or edit (in whole or part) any User Generated Content posted or transmitted by you and which Generic Diamond believes is not in accordance with these Terms and Use (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or moral rights), or is otherwise unacceptable to Generic Diamond without notice, and without liability to you or anyone else.

You agree to promptly notify Generic Diamond in writing of any User Generated Content (or other Content) which breaches these Terms of Use. You agree to provide to Generic Diamond sufficient information to enable Generic Diamond to investigate whether such User Generated Content (or other Content) breaches these Terms of Use. Generic Diamond agrees to make good faith efforts to investigate such complaint and shall take such action as Generic Diamond in its sole discretion decides. However, Generic Diamond does not warrant or represent that it will block or remove (in whole or part) such User Generated Content or other Content.

9. Misuse of the Site

You are prohibited from using this Website to post or transmit any User Generated Content (as defined below) which infringes or may infringe third party intellectual property rights or which is threatening, false, misleading, inflammatory, defamatory, libellous, invasive of privacy, obscene, pornographic, abusive, discriminating, disparaging, illegal, political or religious in nature, violent, offensive , objectionable or which could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or which may otherwise give rise to civil liability or violate any law. Generic Diamond may deny you access to this Website at any time in its sole discretion, whether in situations where Generic Diamond believes that your use of this Website is in breach of any of these Terms of Use and/or applicable laws and regulations and/or otherwise.

You are also prohibited from using this Website to advertise or perform any commercial solicitation.

10. Viruses, Hacking and other Offences

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs, corrupted data or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server computer or database connected to our Website. You must not attack our Website via a denial of service attack or distributed denial of service attack.

By breaching this provision, you would commit a criminal offence under the Singapore Computer Misuse and Cybersecurity Act (Cap. 50A) and/or may be subject to civil or criminal liabilities under other applicable laws. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.

11. Unsolicited Ideas

Generic Diamond maintains the policy of not reviewing or accepting any unsolicited submissions of ideas, inventions, designs and/or other materials related to our business whether consisting of texts, images, sounds, software, information or otherwise (the “Materials”) from persons external to Generic Diamond. You should therefore not post any Materials on this Website or send these to Generic Diamond by e-mail or otherwise.

For details of our policy on unsolicited idea submissions, please review Generic Diamond’s Intellectual Property Notice which also applies to your visit to and use of this Website.

12. Notification of Infringement

Generic Diamond reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (“Infringement”) in respect of the Content, User Generated Content and other material on the Website (“Infringing Material”) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes Infringement and such Infringement is occurring on this Website, please notify Generic Diamond in writing immediately in the form and containing the information prescribed by the Singapore Copyright Act (Cap. 63) (“Infringement Notice”).

Generic Diamond Pte. Ltd.
Legal Department
One Raffles Place
#25-03 One Raffles Place Tower 1
Singapore 048616

Or you may also email us at legal@genericdiamond.com

Generic Diamond will consider all Infringement Notices submitted in the above manner. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Generic Diamond in respect of any Infringing Material, unless you have first given Generic Diamond the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter Generic Diamond refuses or fails to remove the Infringing Material within a reasonable time. Where Generic Diamond removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against Generic Diamond under applicable law which you may have in respect of any Infringing Material appearing on the Website prior to such removal by Generic Diamond.

You acknowledge and agree that Generic Diamond has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on third party website linked to the Website.

13. Contact Information

If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:

Generic Diamond Pte. Ltd.
Legal Department
One Raffles Place
#25-03 One Raffles Place Tower 1
Singapore 048616

Or you may also email us at legal@genericdiamond.com

14. Change in Terms of Use

Generic Diamond reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Generic Diamond grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

 

15. Severance

Each provision of these Terms and Use shall be construed separately and independently of each other. If any provision is deemed invalid, void or otherwise unenforceable, that provision shall be deemed severable from and shall not affect the enforceability of any of the other provisions of these Terms and Use.

16. Purchase

If you want to order products via the Website, please also read the Terms and Conditions of Sale.

17. Language

These Terms of Use and all content on the Website are prepared in the English language. Where these Terms of Use or any content on the Website is translated to a different language, the English version will govern in the event of any inconsistency or conflict between both versions.

18. Privacy Policy

Generic Diamond recognises the importance of keeping your personal information and data secure and private. To understand our privacy policy and practices, please read our Generic Diamond Intellectual Property. Please do not submit any personal information or data without first reading our Generic Diamond Intellectual Property.

19. Governing Law

These Terms of Use shall be governed by and in accordance with the law of Republic of Singapore. You hereby submit to the non-exclusive jurisdiction of the courts of the Republic of Singapore.

Date of last update of the Terms of Use: June 16, 2015.


Terms and Conditions of Sale

These General Terms and Conditions of Sale (“General Conditions”) apply between Generic Diamond Pte. Ltd. (a company registered no. 201507510C), incorporated in the Republic of Singapore and having its registered office at One Raffles Place, #25-03 One Raffles Place Tower 1, Singapore 0486164 (“Generic Diamond”), and any person (hereinafter referred to as the “Customer” or “you”) placing an order on Generic Diamond’s website www.genericdiamond.com or on its related websites owned by Generic Diamond (including brilliantium.com, biocarat.com, carbonille.com, cristalicine.com, diamonine.com, fertigems.com, ibufacets.com, sparklexin.com) (the “Website”). (Customer and Generic Diamond shall hereinafter each be referred as “Party” and collectively as, the “Parties”).

These General Conditions govern and apply to anyone accessing or using the Website, the relationship between the Parties and the supply of any product on the Website (“Product”) to the Customer.

By placing an order on or through the Website, you hereby acknowledge and agree that you have read and fully agree with these General Conditions along with Generic Diamond’s Privacy Policy, Terms of Use, Intellectual Property Notice and Special Disclaimer.

If you do not agree, please do not place any order or interact with the Website.

Without prejudice to any other provision in these General Conditions, by using the Website or purchasing any Product, you represent, warrant and undertake (i) to accept, comply with, and be bound by these General Conditions; (ii) that you are at least18 years of age and have the legal capacity to agree to, comply with and be bound by these General Conditions; and (iii) to comply with all applicable laws, regulations and rules in relation to your access to and use of the Website.

Generic Diamond reserves the right to amend, modify, update, change or otherwise alter these General Conditions at any time. You are advised to read these General Conditions carefully and to check regularly for any updates, changes or modifications. As these General Conditions will govern all Orders, please review these General Conditions each time you place an Order. If you do not agree to any change, update or modification to the General Conditions, you must not order any Product through the Website.

Date of Last Update of these Terms and Conditions: June 22, 2015.

These General Conditions are organized as follow:

1. Opening and Account and Placing an Order
2. Acceptance of your Order and Formation of a Contract
3. Product Pricing
4. Promotions, Credits, Vouchers and other privileges and programmes
5. Payment
6. Passing of Property
7. Delivery and Collection
8. International Delivery and Customer Regulations
9. Free Delivery on Order
10. Change to your Order
11. Return Policy
12. Product Images, Description and Information
13. Product Certification
14. Disclaimer and Limitation of Liability
15. Indemnities
16. Force Majeure
17. Privacy Policy, Terms of Use and Intellectual Property
18. General Legal Provisions
19. Governing Law

1. Opening Account and Placing an Order

Customer who wishes to purchase Product(s) shall place an order through the Website (“Order”). All Orders are subject to acceptance by Generic Diamond and availability of Product(s). Prior to submitting an Order, the Customer may set up an account on the Website and provide us with some Personal Data that is required for us to process and fulfil your Order and/or provide you with certain additional services, features or benefits only available to registered account holders of our Website. Alternatively, the Customer can choose to place an order via the guest checkout. If you choose to set up an account, please note that you are solely responsible for safeguarding and maintaining the confidentiality of your user name and password. You agree not to: (a) share or permit others to use your account or password, or (ii) assign or transfer your account to any other person or entity. You shall be bound by and responsible for all communications and online activity transmitted or conducted through the use of your account. Generic Diamond shall have no responsibility or liability for any loss, damage, cost, expense or liability arising as a result of or in connection with the wrongful or fraudulent use of your account. If you are aware of any actual or suspected unauthorised use(s) of your account, or loss, theft, or unauthorised disclosure of your password, please promptly notify us at: order@genericdiamond.com.

The Order process allows you to check and amend any errors before submitting your Order to Generic Diamond. Please take the time to read and check your Order at each page of the Order process. By placing an Order, you are (i) offering to contract with Generic Diamond for the purchase of a Product on these General Conditions, (ii) representing that you are over 18 years of age and have the legal capacity to form a binding contract, (iii) representing that you are purchasing the Product for your own use or as a gift, and not for re-sale, distribution or export, and (iv) representing that all information provided to Generic Diamond in connection with such Order is true, complete and accurate and that you are authorised to use the payment method you have provided for such Order.

Once an Order has been placed, you will receive an e-mail from Generic Diamond acknowledging the receipt of your Order (“Order Acknowledgement”). Prior to Generic Diamond’s acceptance of an Order, verification of information may be required. Generic Diamond reserves the right at any time on receipt of your Order to accept or decline such Order, or any part thereof, even after your receipt of the Order Acknowledgement, for any reason whatsoever. Once Generic Diamond has sent the Order Acknowledgement to Customer, Customer may not cancel the Order.

Generic Diamond may place a limit on the quantities that may be purchased per Order, per account, per credit card or per person which you will be informed of prior to Generic Diamond accepting your Order. For the avoidance of doubt, Generic Diamond does not allow comparison purchasing, the act of purchasing several Product(s) with the intent on returning all or keeping the one that you like.

2. Acceptance of your Order and Formation of a Contract

The information set out in the General Conditions and the details contained on this Website do not constitute an offer for sale but rather an invitation to treat. Generic Diamond shall not be obliged to supply the Product(s) to you until it has accepted your Order by sending you an e-mail confirming that the Product(s) have been dispatched (“Dispatch Confirmation”). Your Order remains valid until your Order has been accepted by Generic Diamond by the issuance of a Dispatch Confirmation. Until the time Generic Diamond accepts your Order, Generic Diamond reserves the right to cancel your Order for any reason whatsoever, including but not limited to Generic Diamond having reasonable grounds to believe you have breached these General Conditions, unavailability of Product(s) or the Product(s) not being purchased for your own use or as a gift. If Generic Diamond cancels your Order, and if you have already paid for the Product(s), Generic Diamond will refund you the amounts that you have paid based on your original mode of payment for the Order of the Product(s), inclusive of delivery charges (if applicable) as soon as reasonably possible.

3. Product Pricing

All our prices are in Singapore Dollars (SGD), and you will be charged in Singapore Dollars (SGD). For your convenience, we may display prices in numerous other currencies for reference only. Please note that any currencies shown other than Singapore Dollars (SGD) are for information only. Your bank may use a different exchange rate and add conversion fees and foreign transaction fees which could result in an actual cost to you that is different from the amount displayed on our Website.

Prices displayed on the Website exclude delivery costs which may be added to the amount of your Order and shown on the check-out page. Such delivery charges may vary, depending on the amount of your Order, the delivery destination and the delivery method chosen. You shall pay for the Product(s) in full upon submitting your Order.

Unless otherwise specified on our Website, prices are displayed in Singapore dollars exclusive of applicable GST, VAT or any other applicable tax and customs duties. In the event that any additional taxes, duties, charges and/or fees apply, they shall be borne by you. For details, please see Section 8. International Delivery and Customer Regulations below. Generic Diamond makes reasonable efforts to provide you with accurate and up-to-date pricing. As the Website contains a large number of Products, it is always possible that despite Generic Diamond’s reasonable efforts, at times, errors may sometime occur and some of the Products on the Website may be incorrectly priced. We do not guarantee that the pricing provided will be error-free, updated or complete, and we reserve the right to correct any and all errors in pricing when they do occur. You agree that the applicable price for any Product shall be based on our prevailing selling price at the time we receive your Order, which may or may not be correctly reflected on the Website.

If Generic Diamond discovers an error in the price of any Product you have ordered, Generic Diamond will inform you of this error. If a Product’s listed price is lower than its actual prevailing sale price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the Order and notify you of such cancellation. If the Order has been shipped, you agree to either return the Product(s) or pay the difference between the actual and charged prices.

We do not negotiate prices on our Products and all our prices are final. Product prices are subject to change at any time and without notice or liability.

4. Promotions, Credits, Vouchers and other privileges and programmes

From time to time, Generic Diamond may run promotions, contests, surveys, privileges and other programmes, subject to additional terms and conditions which can be found on the Website and are hereby incorporated by reference into these Terms of Sale.

Promotions, offers, vouchers, online store credits, contests, privileges and programmes are only valid for the time period specified by Generic Diamond. The following terms shall apply to the use of credits, vouchers, coupons and codes (“Promo Codes”). Each Promo Code is only eligible for a single use and redemption and is only valid for the time period specified by Generic Diamond. Use of any Promo Code must be stated before checkout as this cannot be claimed or applied after an order has been submitted. No retroactive use of the Promo Code is permitted. Promo Codes cannot be used in conjunction with any other promotion, voucher, coupon, code or offer, unless otherwise stated. Promo Codes cannot be exchanged for cash. Resale, transfer and sharing of Promo Codes are strictly prohibited. No reproduction, alteration, adaptation, tampering, distribution, publication, broadcast or other communication or dissemination of Promo Codes is allowed. Promo Codes are non-replaceable if lost, stolen, destroyed, duplicated, tampered with or otherwise misappropriated or fraudulently used.

Generic Diamond reserves the right to verify the validity of any Promo Code and to declare null and void, any Promo Code which in our opinion has been stolen, duplicated, tampered with, or which is suspected to have been misappropriated or fraudulently obtained or used.

Generic Diamond reserves the right to vary or impose such other terms and conditions as we deem appropriate from time to time by posting the varied terms and conditions on the Website or through email or other forms of notification that we deem appropriate.

Generic Diamond’s decision on all matters relating to promotions, discounts, Promo Codes and other privileges is final and binding. Generic Diamond reserves the right to discontinue any promotion, discount, Promo Code programme, contest, privileges or programme at any time without notice or liability.

5. Payment

Payment must be made in Singapore Dollars (SGD) only.

During the checkout process, you will be asked to enter your payment method and details. Payment for Orders may be made by way of (i) credit or debit card issued by a credit or debit card company acceptable to Generic Diamond (ii) Paypal or (iii) bank transfer. Generic Diamond reserves the right to change the payment options at any time for any reason.

All credit/debit card transactions made on the Website are secured using the Secure Socket Layer (SSL) technology. You undertake that all details you provide to Generic Diamond in connection with the Order will be correct, that the credit/ debit card or bank account which you use is your own and that there are sufficient funds or credit facilities to cover the cost of your Order. Generic Diamond reserves the right to obtain validation of your payment details before providing you with the Products. If you are a Customer whose credit/debit card or bank account is not denominated in Singapore Dollars (SGD), the final price may vary, depending on the exchange rate applied by your card issuer or bank.

Generic Diamond reserves the right to exercise its lawful remedies if a dispute or issue arises over payment by Customer, or if it does not receive full payment for an Order. In particular, but without limitation to any other remedies, if the payment processing company or the paying bank rejects or reverses payment for an Order, Generic Diamond may in its discretion: (a) reject such Order, or suspend or cancel delivery of such Order; (b) repossess the Products if delivered; or (c) claim against the Customer for the full price of the Order as a debt. Generic Diamond shall be entitled to set-off and deduct from any refund due to the Customer all sums owed by the Customer to Generic Diamond under any and all Orders and other agreements.

6. Passing of Property

Generic Diamond shall retain the property of the Product(s) until full payment has been made by the Customer and has been received. The Customer will own the Product(s) once full payment has been received by Generic Diamond.

7. Delivery and Collection

Delivery charges and timescales may vary depending on the amount of your Order, the delivery destination and the delivery method chosen.

Estimated delivery dates of the Product(s) will be indicated on the Dispatch Confirmation but the estimated delivery dates serve as a guide only and shall not be binding on Generic Diamond. Generic Diamond shall contact you if an estimated delivery date cannot be met but Generic Diamond shall in no circumstances be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

The Product(s) shall be packaged in accordance with Generic Diamond’s standard packing procedures. Gift wrapping is available upon request and is free of charge. Generic Diamond reserves the right to accommodate any specific packing instructions and in such cases, any additional charges which may apply shall be paid by the Customer before the Product(s) are dispatched.

Your Order will be shipped to you fully insured. Generic Diamond is free to choose the carrier, the insurer and the means of transport.

Unless otherwise agreed by Generic Diamond, Generic Diamond will deliver your Products to the delivery address provided by you on your Dispatch Confirmation. On delivery of your Products, you will be required to sign for delivery and if no one is available to take delivery of your Products, Generic Diamond’s appointed carrier may leave a card giving you instructions on either re-delivery or collection from the carrier.

All risk in the Product(s) you order (including risk of loss and/or damage to the Product(s)) shall pass to you when they are delivered to the delivery address specified in your Order.

 We shall be under no liability for any delay or failure to deliver the Product(s) if the delay or failure is wholly or partly caused by circumstances beyond our control. From the time when risk passes to you, we will not be liable for loss, damage or destruction of the Product(s).

If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the Product to you) accept delivery or collect the Product from the carrier, we may (without affecting any other right or remedy available to us) do either or both of the following: (i) charge you for any fee and other costs reasonably incurred by us; or (ii) no longer make the Product available for delivery or collection and notify you that we are immediately cancelling the applicable contract, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the Contract, less our reasonable administration charges (including for attempting to deliver and then returning the Product, and any storage fees).

8. International Delivery and Customer Regulations

elivery will be to Singapore or any other countries that we, at our absolute discretion, ship to at the time of your Order as listed on the Website (“International Shipping”).

The Customer is deemed to be the importer of the Products to the country of delivery and shall at all times be solely responsible for compliance with any and all applicable legal and regulatory requirements in the country of delivery.

The Customer shall be responsible for all applicable taxes, duties, fees or other charges of any nature in relation to the purchase of the Products to the country of delivery. Generic Diamond will ship the Products DDU (Delivery Duty Unpaid) and will not collect any taxes, duties and/or fees and cannot predict what your particular charges may be. Generic Diamond will only charge you for the Products purchased, the insurance and the delivery cost involved. If your Order does incur additional charges, they must be paid by you in order for the Product(s) to clear customs. Customs authorities require that Generic Diamond state the value of the Product(s) directly on the package. Custom agents have the right to release or deny your Product(s), and in some cases, they may also delay delivery.

WARNING: GENERIC DIAMOND SHALL UNDER NO CIRCUMSTANCES BE RESPONSIBLE TO YOU IF THE PRODUCTS DO NOT COMPLY WITH ANY APPLICABLE LAWS, RULES OR REGULATORY REQUIREMENTS IN THE COUNTRY OF DELIVERY.

9. Free Delivery on Order

Free delivery applies within Singapore and all international Orders over SGD 500.00 (based on the basket value) in a single Order delivered to a single address. The basket value of an Order is calculated exclusive of GST and applicable taxes, duties and other charges and inclusive of any applicable promotions, offer, voucher, or online store credit.

10. Change to you Order

If you discover that you have made a mistake with your Order after you have submitted it to the Website, please contact order@genericdiamond.com immediately. We will try our best to process your request. However, we cannot guarantee that we will be able to amend your Order in accordance with your instructions. Generic Diamond may, at its sole discretion, accept amendments to an Order after an Order Confirmation has been provided to the Customer.

Once an Order has been dispatched it may not be cancelled and the item must instead be returned to Generic Diamond in accordance with our Return Policy.

11. Return Policy

Product(s) can be returned to Generic Diamond for a refund subject to the following conditions (i) Product(s) must be returned and received by Generic Diamond within thirty (30) days of the date of receipt; (ii) Product(s) must be returned in the original condition and together with its original packaging and collateral materials, original invoice and Product certificates where applicable; (iii) the original security adhesive seal and/or wrapping on the secure blister should be intact and unsoiled; and (iv) the Return Authorization Number (RAN) must accompany all returns.

Please note that SPECIAL ORDERS AND CROWDFUNDING ORDERS ON INDIEGOGO.COM ARE FINAL AND NOT ELIGIBLE FOR RETURN.

To return an Order, you must contact our Customer Services before returning the Product(s) in order to make sure that you are eligible for return. All return requests must obtain a Return Authorization Number (RAN) and must be made via the Customer Request Return Form located on the Return section of the Account page or here for Customers who have not set-up an account.

After submission of the Customer Request Return Form and if you are eligible for return, we will provide you with a Return Authorization Number (RAN) for your return purposes. This number must be displayed prominently on the outside of your shipping box. Please note that NO RETURN CAN BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER.

The Customer must package its Product(s) carefully and include all the original packaging material(s), original receipt, original Product certificate, collateral materials (card, leaflet, gift wrap) and the relevant Return Authorization Number (RAN).

The Customer will be responsible for the cost of returning the Product(s) and Generic Diamond will not be responsible for lost or damaged returned shipments. The Customer will also be responsible for the Product(s) until they reach Generic Diamond’s office and Product(s) will be inspected and authenticated by Generic Diamond upon return. In the event that the Product(s) are returned to Generic Diamond in an unsuitable condition, Generic Diamond may have to send the Product(s) back to the Customer at the Customer’s cost and expense and/or refuse to provide a refund. Generic Diamond reserves the right to charge your credit card for any fees we incur at time of package receipt.

All returns are subject to verification and authentication by Generic Diamond. Provided that the Products are returned unopened and sealed in the original condition, including all product(s) documentation, refunds will be processed within ten (10) to thirty (30) business days after Generic Diamond receives your return, Generic Diamond will offer you a refund of the amounts you paid based on your original mode of payment for the Order of the Product(s), exclusive of delivery charges (if applicable).

In the event that you are returning the Products because Generic Diamond has delivered the wrong Product to you or a Product has been mis-described on the Website and provided that the Product is returned unopened and sealed in the original condition, including all product documentation, Generic Diamond will offer you a refund based on your original mode of payment for the Order of the Product, inclusive of delivery charges (if applicable) and any reasonable costs incurred by you in returning the Product to Generic Diamond.

Regardless of the reason for the return of Products, customs duties and sales taxes are non-refundable through Generic Diamond. However, you may be able to recover these by contacting your local customs authority directly.

Generic Diamond may, at its sole discretion, accept to refund the Product(s) if the secure blister containing the Product(s) has been opened or there is evidence of an attempted opening. In such cases, Generic Diamond may charge a restocking fee of SGD 100.00 to cover part of the diamond grading return control and resealing procedure. This restocking fee will be deducted from the refund. To avoid restocking fee, please do not open the secure blister and keep the security adhesive seal intact and unsoiled unless you are sure that you want to keep the Product.

If the external packaging containing the secure blister is damaged, torn, incomplete or some collateral materials (Card, leaflet, gift paper) are missing, you will be charged SGD15 for replacement.

If the Product certificate is not returned to Generic Diamond in its original condition, you will be charged SGD150 for a replacement certificate.

12. Product Images, Description and Information

The images of the Product(s) on the Website are for illustrative purposes only. The packaging of the Product(s), secure blister(s) card(s), leaflet(s), gift wrap(s) may vary from that shown on images on the Website.

For the avoidance of doubt, you understand that select images are sample images representing the Product’s characteristics in type and size and represent the visual appearance of the Product(s) at the time of photographing, and that the Product(s) may have undergone visual or other changes since. Generic Diamond is not obligated to supply Product(s) that are identical to the image(s) on the Website.

Please keep in mind that the Product(s) we display in our online catalogue may appear larger or smaller than the actual size of such Product(s); likewise, the colouring of the Product(s) may appear slightly differently than actual Product colours depending on your computer and monitor. Note that three dimensional (3D) images and sketches contain a level of inherent distortion. Nor can Generic Diamond guarantee that your monitor’s display of any Product colour, texture or detail will be accurate.

Generic Diamond makes reasonable efforts to ensure that (i) all images, description and information published on the Website in relation to the Product(s) are accurate, (ii) the Website is updated regularly and (iii) errors are corrected within a reasonable time of discovery. However, at times errors may sometime occur and any of such content may be inaccurate or out of date at any given time. Generic Diamond reserves the right to make changes to the Website at any time including the Product images, specifications, descriptions, offers and availability. While we certainly do our best to ensure the accuracy of product descriptions, information and images, we cannot make such guarantees. As such, you recognize that the Product descriptions, information and images may be displayed incorrectly or inaccurately on our Site due to system, typographical or other errors.

13. Product Certification

When you chose a Product you may find that the diamond went through a certification process by a gemological laboratory that provided information on the diamond that could include grading of the diamond’s color, clarity, cut, etc. Generic Diamond has no control on the certification process nor has any association with the gemological laboratory. Therefore it is your responsibility to study the diamond’s certificate information and the gemological laboratory reputation. Since all diamond grading is subjective, you agree and declare that prior to purchasing a Product you have fully examined its accompanying certificate and made all necessary checks on the gemological laboratory’s reputation.

These grading reports are detailed documents created by diamond grading experts – making it very expensive to replace a diamond grading report. Because of this, Generic Diamond requires each diamond grading report to be included with each returned diamond. If you do not include the diamond grading report with your return, you will be charged a replacement fee of SGD150.

14. Disclaimer and Limitation of Liability

THESE GENERAL CONDITIONS SET OUT THE FULL EXTENT OF GENERIC DIAMOND’S OBLIGATIONS AND LIABILITIES IN RESPECT OF THE SUPPLY OF THE PRODUCTS AND THERE ARE NO WARRANTIES, CONDITIONS OR OTHER TERMS THAT ARE BINDING ON GENERIC DIAMOND EXCEPT AS EXPRESSLY STATED IN THESE GENERAL CONDITIONS.

UNDER NO CIRCUMSTANCES SHALL GENERIC DIAMOND BE LIABLE FOR ANY LOSS OF OPPORTUNITY, BUSINESS, PROFIT, REVENUE OR GOODWILL, OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT PREJUDICE TO ANY OTHER PROVISION IN THESE GENERAL CONDITIONS AND EXCEPT TO THE EXTENT REQUIRED BY LAW, THE MAXIMUM AGGREGATE LIABILITY OF GENERIC DIAMOND, GENERIC DIAMOND’S EMPLOYEES, OFFICERS, SUB-CONTRACTORS OR AGENTS FOR ANY ACT OR OMISSION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR OTHERWISE IN RELATION TO THESE GENERAL CONDITIONS SHALL IN NO CIRCUMSTANCES EXCEED THE AMOUNT PAID BY YOU TO GENERIC DIAMOND IN RESPECT OF THE PRODUCT(S) IN QUESTION.

15. Indemnities

The Customer shall keep Generic Diamond fully indemnified against all actions, claims, demands, proceedings, liabilities, losses (whether direct, indirect or consequential), costs (including legal costs on a full indemnity basis) and expenses of every kind suffered or incurred by Generic Diamond arising out of or in connection with: (i) any actual or alleged breach or non-performance or non-observance of any of the Customer’s obligations under these General Conditions, or otherwise arising in any way out of the Customer’s use or purchase of the Product(s); or (ii) any breach of warranties or representations by Customer; or (iii) any infringement or misappropriation by the Customer of any patent, copyright, trademark or other intellectual property rights in connection with the purchase of the Product(s).

16. Force Majeure

A “Force Majeure Event” means any cause which is not reasonably foreseeable and is beyond the reasonable control and not due to the fault or negligence of the Party affected (including its subcontractors, if any). A Force Majeure Event includes, without limitation, Acts of God, drought, flood, earthquakes, storm, fire, lightning, epidemic, war, riot, civil disturbance, sabotage, explosions, strikes, or labour disputes (excluding any strikes, labour disputes or other labour difficulties in which the employees of the affected Party (or its suppliers, partners, subcontractors, if any), are involved) and changes in law. A Force Majeure Event includes the failure of a supplier, partner, subcontractor to furnish supplies, labour, services, materials or equipment in accordance with its contractual obligations only if such failure is itself due to a Force Majeure Event.

Generic Diamond shall not be liable for failure or delay in performing any of its obligations under these General Conditions to the extent that the failure or delay is due to a Force Majeure Event Provided always that: (i) as soon as reasonably practicable upon knowing that it will not be able to fulfil its obligations, it notifies the Customer; and (ii) no obligations of Generic Diamond which arose before the occurrence of the Force Majeure Event causing the suspension of performance are excused as a result of the occurrence.

Where the Force Majeure Event affects Generic Diamond’s delivery of Product(s) to the Customer, Generic Diamond will arrange a new delivery date with the Customer after the Force Majeure Event is over.

17. Privacy Policy, Terms of Use and Intellectual Property

Please review Generic Diamond’s Privacy Policy, Generic Diamond’s Terms of Use and Generic Diamond’s Intellectual Property and Generic Diamond’s Special Disclaimer which also applies to your visit to and use of this Website.

18. General Legal Provisions

The Customer shall not, without the prior written consent of Generic Diamond, assign, transfer, charge or otherwise deal in any other similar manner with all or any of its rights under these General Conditions, subcontract any or all of its obligations under these General Conditions, or purport to do any of the same.

No failure on the part of Generic Diamond to exercise, and no delay on its part in exercising, any right or remedy under these General Conditions will operate as a waiver thereof, nor will any single or partial exercise of any right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy. The rights provided in under these General Conditions are cumulative and not exclusive of any rights or remedies provided by law. If Generic Diamond does waive a default by the Customer, it will only do so in writing.

The illegality, invalidity or unenforceability of any provision of these General Conditions under the law of any jurisdiction shall not affect its legality, validity or enforceability under the law of any other jurisdiction nor the legality, validity or enforceability of any other provision.

All covenants, undertakings and other obligations given or entered into by the Parties are given or entered into severally unless the context otherwise requires.

A person who is not a party to these General Conditions has no rights under the Contracts (Rights of Third Parties) Act, Chapter 53B of Singapore, to enforce any term of these General Conditions.

19. Governing Law

These General Conditions shall be governed by and in accordance with the law of Republic of Singapore. You hereby agree to submit to the non-exclusive jurisdiction of the courts of the Republic of Singapore.

Privacy Policy

We at Generic Diamond Pte. Ltd. (“Generic Diamond”) take the privacy of your Personal Data seriously. In order to protect your Personal Data, we have established this Privacy Policy in accordance with the Singapore Personal Data Protection Act (No. 26 of 2012) (“the Act”) and the best practices in the industry and applicable laws and regulations.

When you submit information to us, or sign up as a customer on our Website to purchase, view or otherwise surf any of the products or services offered by us (the “Products and Services”), you agree and consent to Generic Diamond (“Generic Diamond “), as well as its respective representatives and/or agents collecting, using, disclosing and sharing amongst ourselves your Personal Data, and disclosing such Personal Data to Generic Diamond’s authorised service providers and relevant third parties in the manner set forth in this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose and/or process the Personal Data you have provided to us, as well as to assist you in making an informed decision before providing us with any of your Personal Data. Please read this Privacy Policy carefully and review it periodically for the latest information about our privacy practices.

By using the genericdiamond.com website and all related websites owned by Generic Diamond (including, brilliantium.com, biocarat.com, carbonille.com, cristalicine.com, diamonine.com, fertigems.com, ibufacets.com, sparklexin.com) and their services and tools (collectively, the “Website”), you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your Personal Data or interact with the Website.

This Private Policy is organized as follows:

1. What is personal Data?
2. What Personal Data we collect
3. How we use Personal Data
4. Disclosing Personal Data
5. Cookies
6. Protection of Personal Data
7. Access to Personal Data
8. Third party websites and services
9. Social networks
10. Contact information
11. Changes in Private Policy
12. Governing law

1. What is personal Data?

In this Privacy Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

Commonly collected Personal Data of our customers typically include, amongst other things, names, addresses, telephone (landline and mobile) numbers, mailing and delivery addresses, e-mail addresses, country of residence, dates of birth, annual household income and credit card/debit card information.

2. What Personal Data we collect

We may ask you to provide personal information when you:

a) Access or use our Website
;
b) Submit a form to register as a customer or submit any other forms relating to any of our Products and Services;

c) Set up an account on our Website;

d) Place orders for Products through our Website;

e) Request quotes, services, support or information;

f) Participate in surveys, programs, sweepstakes, contests or other promotional activities; 

g) Subscribe to newsletters, promotional emails or other materials;


h) Participate in any social media offerings;


i) Apply for a job, submit your resume/CV or create a candidate profile;


j) Contact us or submit your Personal Data to us for any other reasons.


Information we may request includes an individual’s name, address, telephone number, mailing and delivery addresses, e-mail address, country of residence and date of birth. We may also collect demographic information, such as age, gender, interests, preferences, favourites and business or company information. If you make a purchase, we may ask for your credit card or debit card number and billing information. .

Job applicants may be requested to provide additional information such as educational background, employment experience, job interest and any other information deemed relevant or necessary by Generic Diamond. Forms that you may fill in will indicate whether information requested is mandatory or voluntary.

If you provide us with any Personal Data relating to a third party (e.g. information of your spouse or friend), by submitting such information to us, you warrant and represent to us that you have obtained the consent of the third party or are duly authorised by the third party to provide us with their Personal Data for the respective purposes.

Some Generic Diamond services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Generic Diamond and the other company may receive information collected in conjunction with the co-branded services, and may use the information according to each company’s privacy statement and other agreements with you.

You are solely responsible for, and shall ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.

3. How We Use Personal Data

We use information collected as described in this Privacy Policy for the following purposes:

a) processing, recording, monitoring and fulfilling your orders and deliveries;
b) verifying and processing your personal particulars and payment; 

c) communicating with you, including to update you on the status of your orders and deliveries, and respond to your queries and requests;
d) improving our products or services;

e) managing the administrative and business operations of Generic Diamond and complying with internal policies and procedures;

f) facilitating business asset transactions (which may extend to any mergers, acquisitions or asset sales;

g) matching any Personal Data held which relates to you for any of the purposes listed herein;

h) resolving complaints and handling requests and enquiries;

i) preventing, detecting and investigating crime and analyzing and managing commercial risks;
j) providing media announcements and responses;

k) monitoring or recording phone calls and customer-facing interactions for quality assurance, employee training and performance evaluation and identity verification purposes;

l) legal purposes (including but not limited to obtaining legal advice and dispute resolution); and

m) conducting investigations relating to disputes, billing or fraud;
n) meeting or complying with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which are binding on Generic Diamond (including but not limited to responding to regulatory complaints, disclosing to regulatory bodies and conducting audit checks, due diligence and investigations); and
o) purposes which are reasonably related to the aforesaid.

Where permitted under applicable laws, we may also collect, use and disclose your Personal Data for the following additional purposes:

a) analytics and tracking;
b) conducting market research and surveys to enable us to understand and determine customer location, preferences and demographics to develop special offers and marketing programmes in relation to Generic Diamond’s Products and Services, and to improve our service delivery and your customer experience at our touchpoints;

c) providing additional Products and Services and benefits to you, including promotions, loyalty and reward programmes from Generic Diamond and/or sending newsletters, materials and/or updates about our Products and Services;;
d) matching Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the provision, marketing or offering of Products and Services by Generic Diamond;

e) leads generation and management for marketing Generic Diamond’s Products and Services;
f) administering contests, competitions and marketing campaigns, and personalising your experience at Generic Diamond’s touchpoints, including to create customised Product prescription forms, advance payment forms, reimbursement forms and/other forms for you as part of our product and/or service offerings on our Website;

g) communicating to you advertisements involving details of our Products and Services, special offers and rewards, either to our customers generally, or which we have identified may be of interest to you (including but not limited to upselling, cross selling and online marketing);

h) organising promotional events and corporate social responsibility projects; and

i) purposes which are reasonably related to the aforesaid. 


Personal Data collected may be stored and processed in the Singapore or any other country in which Generic Diamond or its related corporations, agents, contractors or service providers maintain facilities, and by using Generic Diamond Products and Services (including our Website), you hereby expressly consent to any such transfer of information outside of your country.

4. Disclosing Personal Data

We may share your Personal Date to the following third parties for the purposes listed below:

a) a) Generic Diamond’s related corporations and employees in connection with the purposes listed in Section 3 above, including to provide Products and Services to you, address your questions and requests in relation to your customer accounts, subscription and billing or order or delivery arrangements with us as well as our Products and Services, to activate, deactivate, install, maintain and operate our systems and/or services;
b) our third party agents, contractors or service providers for the purposes specified in Section 3 above, including:
(i) agents, contractors or third party service providers who provide operational services to Generic Diamond, such as logistics or courier services, telecommunications, information technology, payment, printing, billing, payroll, processing, technical services, training, market research, call centre, security or other services;
(ii) vendors or third party service providers in connection with marketing, promotions and services offered by Generic Diamond or its preferred partners, where such activities are permitted under this Privacy Policy;
(iii) commercial shops and retailers in relation to providing rewards and benefits;
(iv) our professional advisers and consultants such as auditors, lawyers and insurance brokers or agents;
c) any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving Generic Diamond;
d) relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and
e) any other party to whom you authorise us to disclose your Personal Data to, or where such disclosure is permitted under applicable law.

5. Cookies

We may use data collection devices such as “cookies” on certain pages of the Website to personalise your online experience, help analyze our Website flow and measure promotional effectiveness. “Cookies” are small files placed on your hard drive that assist us in providing our services. We may offer features that are only available through the use of a “cookie”. We also use cookies to reduce the number of times you need to enter your password. Cookies may also help us provide to you information targeted in accordance to your interests. Most browsers automatically accept cookies but you can modify your browser to decline cookies (if your browser permits you to do so), although in such a case you may not be able to access certain features on our Website or some interactive features offered on our Website may be restricted or rendered inoperable.

Our Website may allow third parties (for example, analytics firms and business partners) to download cookies to your device. These third parties may use cookies and other technologies to collect certain information about your online activities while you are using our Website such as your IP address, the internet browser you use, details of your interaction with our Website, shopping habits, preferences and information about your preferences such as your interests and other types of non-personally identifying data. We have no access to, or control over these cookies, or other features these third parties use, and the information practices of these third parties are not covered by this Privacy Policy.

6. Protection of Personal Data

Generic Diamond uses reasonable measures to protect your Personal Data and to store it securely. Where Personal Data is entered on our Website, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot be held responsible for unauthorised or unintended use, access or disclosure that is beyond our control. Generic Diamond hereby disclaims any responsibility or liability directly or indirectly arising out of or in connection with, any loss, theft, or unauthorised use, access, disclosure, copying, modification, disposal or similar actions with regard to any Personal Data held or maintained by us.

Where you register an account on the Website, you will be required to select a user name and password. As your account is protected by a password for your privacy and security, we ask that you take steps to protect against unauthorised access or use of your account. Please select and protect your password appropriately and limit access to your device and browser by signing off after you have finished accessing your account. You are responsible for any loss, theft and compromise of your password and account information, and any activity on your account that takes place through unauthorised password use.

7. Access to Personal Data

You have a right to access, change and remove the Personal Data held by Generic Diamond. If you wish to do so, please refer to ‘Contact Us’. You may also access, change and remove your personal details by clicking on ‘My Account’. You may also decline to receive e-mails by clicking on ‘unsubscribe’ in any marketing e-mail you receive or through your Account on our Website.

8. Third party websites and services

This Privacy Policy only applies to our Website and information that we collect from you. Our Website may contain links to other websites which are not owned or maintained by us. When visiting these third party websites or disclosing your Personal Data to third parties, you should read their privacy policies, or ask relevant questions before you disclose your Personal Data. We are not responsible for the collection, use or disclosure of your Personal Data by such third parties.

9. Social networks

Our Website provides you with social plug-ins from various social networks. If you choose to interact with a social network, your activity on our Website will also be made available to social networks such as Facebook, Google + and Twitter. 
If you are logged in on one of these social networks during your visit to our Website, the social network might add this information to your profile. If you are interacting with one of the social plug-ins, this information will be transferred to the social network. In case you do not wish to allow such a data transfer, please log off on your social network before you enter our Website.



 

We cannot influence this data collection and data transfer via the social plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of Personal Data, what rights you have and how you can achieve satisfactory privacy settings.

10. Contact information

If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:

Generic Diamond Pte. Ltd.
Legal Department
One Raffles Place
#25-03 One Raffles Place Tower 1
Singapore 048616

Or you may also email us at legal@genericdiamond.com

11. Changes in Privacy Policy

We will occasionally update this Privacy Policy. If we make changes to the Privacy Policy or make any material changes to how Generic Diamond will use your Personal Data, we will revise the Privacy Policy to reflect such changes and revise the date of last update included at the end of this section. Changes to the Privacy Policy shall take effect from the date of the last update. We encourage you to periodically review this policy to be informed of how Generic Diamond is handling and protecting your Personal Data.

12. Governing law

This Privacy Policy and your use of this Website shall be governed in all respects by the laws of Singapore. You agree to submit to the non-exclusive jurisdiction of the Courts of Singapore in any dispute relating to this Privacy Policy.

Date of last update of these Privacy Policy: June 18, 2015.

Intellectual Property and Other Notices

1. Trademark Notice

Generic Diamond is the owner of a family of trademarks. These trademarks serve to identify and distinguish Generic Diamond’s products and services from those of others. Customers expect that products or services bearing a Generic Diamond trademark are developed or controlled by Generic Diamond and are thus of consistently high quality. To maintain the distinctiveness of Generic Diamond’s trademarks, logos, slogans and imagery as representing Generic Diamond’s products and services, Generic Diamond must take steps to ensure that third parties do not use these assets in such a manner as to confuse customers into believing there is an affiliation with Generic Diamond or endorsement by Generic Diamond, when in fact there is none. Thus, use of Generic Diamond trademarks, logos, slogans and imagery by third parties is not generally permitted except through express written Generic Diamond authorization or license from Generic Diamond.

The following is a list of Generic Diamond trademarks:

Love Painkiller™, Love Emergency™, Love Vitamin D™, Love Detox™ Biocarat™, Brilliantium™, Carbonille™, Cristalicine™, Diamonine™, Fertigems™, Ibufacets™, Sparklexin™ and Waiting Ring® are trademarks and registretred trademark of Generic Diamond.

The absence of a product or service name or logo or slogan or imagery from this list does not constitute a waiver of Generic Diamond’s trademark or other intellectual property rights concerning that name or logo.

2. Trademark Usage Policy

This Trademark Usage Policy applies to the use of Generic Diamond trademarks by our licensees, authorized resellers, as well as any third party making reference to Generic Diamond or any of its products/services. The guidelines set forth in this Trademark Usage Policy must be followed in order to properly identify Generic Diamond brand names and to protect and enhance the value and strength of those brand names.

A trademark, as described in this Trademark Usage Policy, is any name, logo, design, nickname, acronym, or other designation of Generic Diamond or its products/services which is used in any promotional materials, informational releases, or other communications with any third parties. Trademarks may be registered or unregistered, and become Generic Diamond’s proprietary property upon their use in any commercial or public material or communication. When referencing Generic Diamond trademarks and registered trademarks, always include the proper notation after the name and logo, which is ® for registered trademarks and ™ for trademarks.

All Generic Diamond trademarks, including the Generic Diamond logo, should be attributed with the proper trademark symbol and footnoted on all presentations that are displayed to the public, whether in hard copy (such as brochures, promotional displays, and other written materials) or electronically (such as email or PowerPoint presentation). An example of the footnote for a registered trademark is: “Biocarat® is a registered trademark of Generic Diamond Pte. Ltd.”. Footnotes should always be complete sentences and ordinarily appear on the same page with any copyright notices, on the last page of any written materials, or on the final slide of any PowerPoint presentation. Use the exact form of the trademark. Do not change the form of the trademark or abbreviate it. Failure to properly use a trademark may result in the trademark being deemed “generic”, which may result in Generic Diamond losing certain rights to the trademark.

By using a Generic Diamond trademark or logo, you are acknowledging that Generic Diamond is the owner of all right, title, and interest in the trademark or logo, that all use of the Generic Diamond trademark or logo inures to Generic Diamond’s benefit, that you will not interfere with or challenge Generic Diamond’s rights in the trademark or logo, and that you will not bring the Generic Diamond trademark or logo into disrepute.

No person or entity may reproduce or use the Generic Diamond brands, trademarks or logos in any manner other than expressly authorized by Generic Diamond. Unauthorized use of Generic Diamond’s brands, trademarks and logos is strictly prohibited. If you see any potentially unauthorized use of any Generic Diamond trademarks by any third party or see any name, logo, design, or appellation for any product/service of a third party which may be confusingly similar to any trademark of Generic Diamond, please report the unauthorized use/confusing marks atlegal@genericdiamond.com

3. Unsolicited idea submissions

Generic Diamond or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works (“submissions”) in any form to Generic Diamond or any of its employees. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Generic Diamond’s products or marketing strategies might seem similar to ideas submitted to Generic Diamond. If, despite our request that you not send us your ideas, you still submit them, then regardless of what your letter says, the following terms shall apply to your submissions.

You agree that: (1) your submissions and their contents will automatically become the property of Generic Diamond, without any compensation to you; (2) Generic Diamond may use or redistribute the submissions and their contents for any purpose and in any way; (3) there is no obligation for Generic Diamond to review the submission; and (4) there is no obligation to keep any submissions confidential.

Any feedback you provide to Generic Diamond, whether through this site or otherwise, shall be deemed to be non-confidential. Generic Diamond shall be free to use such information on an unrestricted basis. If after reading our unsolicited idea submissions policy you still want to send us a suggestion, please contact us.

4. Notification of Infringement

Generic Diamond respects the intellectual property of others, and we ask our users to do the same. Generic Diamond reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (“Infringement”) in respect of the Content, User Generated Content and other material on the Website (“Infringing Material”) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes Infringement and such Infringement is occurring on this Website, please notify Generic Diamond in writing immediately in the form and containing the information prescribed by the Singapore Copyright Act (Cap. 63) (“Infringement Notice”).

All Infringement Notices shall be sent to Generic Diamond at the following address, facsimile or email address:

Generic Diamond Pte. Ltd.
Legal Department
One Raffles Place
#25-03 One Raffles Place Tower 1
Singapore 048616

Or you may also email us at legal@genericdiamond.com

Generic Diamond will consider all Infringement Notices submitted in the above manner. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Generic Diamond in respect of any Infringing Material, unless you have first given Generic Diamond the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter Generic Diamond refuses or fails to remove the Infringing Material within a reasonable time. Where Generic Diamond removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against Generic Diamond under applicable law which you may have in respect of any Infringing Material appearing on the Website prior to such removal by Generic Diamond.

You acknowledge and agree that Generic Diamond has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on third party website linked to the Website.

Date of Last Update of Intellectual Property and Other Notices: June 18, 2015

Ethical Sourcing

At Generic Diamond, we understand and salute that our customers care where their diamonds come from and we share that concern with them. As a responsible member of the diamond industry, we are working with our diamond suppliers to ensure our customers receive only the finest diamonds procured from ethical sources.

Our Conflict-Free Diamond Policy

Conflict diamonds, also known as blood diamonds, are diamonds illegally traded to fund conflict in war-torn areas, particularly in central and western Africa. Oftentimes, diamond miners working in such conflict zones are subjected to severe human rights violations and abuse. Today, numerous efforts are being consistently enforced as part of a universal effort to eradicate conflict diamonds and more than 99% of diamonds are now from conflict free sources and traded under the UN-mandated Kinberley Process. For more information about the issue, visit diamondfact.org

What is the Kimberly Process

The Kimberley Process is an international certification scheme that regulates trade in rough diamonds. It aims to prevent the flow of conflict diamonds, while helping to protect legitimate trade in rough diamonds. Over 70 countries worldwide signed the Kimberley treaty and have agreed to only buy and sell from other participants. These participatory governments pledged to follow strict guidelines in the import and export of diamonds, certifying that they are legitimate, and subject to invoice review and mine review by an international committee. To learn more about the Kimberly process, visit kimberleyprocess.com

Lab-grown Diamonds?


Lab-grown or synthetic diamonds offer an eco-friendly and ethical responsible alternative for environmentally conscious consumers. Those who aspire to make socially responsible purchasing decisions and have concerns regarding conflict diamonds and diamond sustainability. Lab-grown diamonds don’t come from a mine and therefore, don’t undermine the sustainability of natural systems or our environment. Our lab-grown diamonds are origin-guaranteed and always conflict-free. To learn more about lab-grown diamond visit betterdiamondinitiative.org or consult our Press Reviews and latest articles.

Date of Last Update of Ethical Sourcing: March 21, 2015

Special Disclaimer

No Healthcare Product, no Healthcare Advice

This Website does not provide, market, offer to sell or sell any healthcare products, nor does it provide any healthcare advice.

Any reference or analogy to any healthcare product(s), or purported healthcare advice, information, services and other content provided on and through this Website are provided tongue in cheek and for humoristic purposes only and should never be taken seriously or be considered healthcare advice. The product(s) presented on and through this Website are not medicine, cosmetic or healthcare product(s) and not intended to treat, cure or prevent any disease or health condition. The product(s) are natural and/or lab-grown diamonds for jewellery making only. Never try to swallow/eat, chew or suck diamonds. In case of accidental ingestion, contact a doctor and seek professional medical assistance immediately.

The information provided on this Website, including information relating to medical and health conditions and treatments, is not intended and should not be taken as a substitute for advice from a licensed practicing healthcare professional. You should never use the product(s), information or services on this Website for diagnosis or treatment of any health issue. Please contact your licensed practicing healthcare professional for specific advice, information and services regarding your individual healthcare needs.

BY USING THIS WEBSITE, YOU CONFIRM THAT YOU UNDERSTAND IN FULL, AND IRREVOCABLY AGREE WITH ALL OF THE ABOVE. IF YOU DO NOT AGREE OR DO NOT UNDERSTAND, PLEASE DO NOT USE THIS WEBSITE.

Date of Last Update of Special Disclaim: June 18, 2015

Secure Shopping

At Generic Diamond, we make sure all customer transactions are safe and secure, We provide the best service for you.

Secure Connection

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This website uses a Symantec SSL Certificate to secure online transactions for customers. When you submit order and payment information to us, we use 128-bit Extended Validation Secure Socket Layer (EV SSL) encryption to protect that information in transit.

This means your transaction is secured. You should be seeing this (https://) when you Order or even logging in to your account. What does he means for you:

• Any data you submit to this website over a https connection will be securely encrypted with the strongest available algorithms
• The SSL certificate used by this website carries a $1,750,000 warranty to further protect customer purchases
• By choosing Symatec SSL Certificate, the owners of this website have proven that customer security is their highest priority

 

Privacy Protection

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Generic Diamond’s privacy protection standards are certified by TRUSTe.

Generic Diamond has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information.

TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions.

Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

For more information, please review our Privacy Policy and Site Terms of Use.

 

Secure Payment

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Cybersource:

Our payment solutions enable you to manage, control and in most cases eliminate the exposure to fraud in the card-not-present environment: with payer authentication, blocking rules & filters and fraud risk scoring, all on our platform.

 

Our SSL-platform is PCI-DSS compliant: we meet the industry’s highest security standards.

 

Our security and fraud prevention tools are customizable so you can develop a security policy that matches the unique character of your business.